RESERVATIONS:

v      Before making confirmations, be sure to check on availability, departures, fees and itineraries.

v       In order that your reservation be considered valid, you must send it in written form by fax or e-mail. Include the full name of the person, nationality, passport number, route and any other type of special requirement such as diet, allergies or VIP.

v     A reservation is considered confirmed after a minimum deposit has been made and                reconfirmed when the payment is made in full.

 YACHTS AND GALAPAGOS PACKAGES OPERATED BY GALACRUISES (Air tickets to/from Galapagos must be issued by Galacruises - Air fares could be modified, without previous notice)


  PAYMENTS FOR INDIVIDUAL PASSENGERS ( FITs) :

● To assure space, all reservations require a minimum deposit of 20% per person

● Reservations made NN days to 120 days before the departure of the tour:

            A deposit will be received up to 8 days after the date of the reservation.

            The remainder must be paid 60 days before the departure of the tour.

● Reservations made 119 to 60 days before the departure of the tour:

            A deposit will be received immediately.

            The remainder must be paid 60 days before the departure of the tour.

● Reservations made 59 days to 1 day before the departure of the tour.

Payment in full must be received immediately.

For double sharing cabins, we will apply the normal rate in double but we do not guarantee that those passengers will share with male or female. Please ask for help in case of any special requirement.

   CANCELLATIONS:

1.        Cancellations made 121 days or more before the cruise will be penalized $50 per person.

2.       Cancellations made 120 to 61 days before the cruise will be penalized with the total deposit.

3.       Cancellations made 60 days before the day of departure will be penalized with full payment of the tour.

PAYMENTS FOR GROUPS (MORE THAN 8 PAX), CHARTERS AND GALAPAGOS PACKAGES

(Air tickets to/from Galapagos must be issued by Galacruises -  Air fares could be modified, without previous notice)

 ● To assure space, all reservations require a minimum deposit of:

 1^ST.  Deposit 30% of the total net price of the tour

             2^nd. Deposit 20% of the total net price of the tour

             Final payment 50% of the total net price of the tour

 ● Reservations made NN days to 180 days before the departure of the tour:

             A first deposit will be received up to 8 days after the date of the reservation.

                        A second deposit will be received 120 days before the departure of the tour.

              The remainder must be paid 60 days before the departure of the tour.

 ● Reservations made 179 to 60 days before the departure of the tour:

            A first deposit will be received immediately.

            A second deposit will be received 120 days before the departure of the tour

            The remainder must be paid 60 days before the departure of the tour.

 ● Reservations made 59 days to 1 day before the departure of the tour:

   Payment in full must be received immediately.

   CANCELLATIONS:

1.        Cancellations made 181 days or more before the cruise will be penalized 10% of the price of the tour

2.       Cancellations made 180 to 120 days before the cruise will be penalized 30% of the price of the tour.

3.       Cancellations made 119 to 60 days before the cruise will be penalized 50% of the price of the tour.

4.       Cancellations made up to 59 days before the day of departure will not receive a refund.

  CANCELLATIONS DUE TO ILLNESS:

If a cancellation due to illness is made up to 61 days before the cruise, the deposit will be charged.

If a cancellation due to illness is made up to 60 days to 1 day before departure, penalty of 100% will be charged. For this reason, we highly recommend to all passengers to obtain an insurance which will cover this unforeseen situation.

OTHER VESSELS: Politics of Payment and cancellation

We will send you the politics that each ship applies

CHILDREN'S FARES (available only for cruises operated by Galacruises)

Children must be accompanied by an adult (parent). Up to two children (7 years old) may be accepted per adult.

 No discounts will be available for children.

 When a group of children is accompanied by adults, the charter fee will be applied.

 RECOMMENDATIONS

 We recommend that all tourists bring their traveler’s insurance before coming to Ecuador.

 It is advisable not to travel with children under 7. In the case they decide to travel, they will under their parents’ responsibility. Galacruises and the vessels are not responsible for the personal security of the children.

CHARGES FOR LAST MINUTE CANCELLATIONS OF AIRLINE RESERVATIONS:

If after having reconfirmed a ticket for a flight to Galapagos with a connection to one of our cruises, we are informed at the last minute that the passenger is not going to fly or if the passenger does not appear at the airport, a $20 fee plus IVA tax will be charged for “no show”.